• Do you accept returns/exchanges? 

We accept returns within 30 days of the date your order was received, for purchases made on or before June 21, 2025.

Please ensure:

• Items are in original packaging

• Products are brand new, unused, with tags attached

• Returns include proof of purchase

All returns are subject to inspection once received.

Original shipping fees and return shipping costs are non-refundable and are the responsibility of the customer.

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🚨 Important Notice

Due to our relocation to North Carolina, all purchases made on or after June 22, 2025 are final sale and cannot be returned or exchanged.

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If you need assistance with your return, please contact us at info@nicksseasonaldecor.con

• Where can I purchase finished designs?

All finished designs and creations can be purchased here

• Do you ship internationally?

YES! We now ship worldwide. For our international customers, duties and taxes must be paid during checkout and will be included in shipping price. 

• Where is my package?

 When a label is created for your order, our system will automatically send a shipping notification via email. If you would like to track you order, simply click the link within the email. If you can't find your shipping notification, you can search it in your email inbox. Please refrain from sending emails or texts requesting tracking. 

• My package is delayed, can you help me?

Unfortunately when a package leaves our facility, it is out of our control. We recommend monitoring the tracking number for real-time updates with your order. Please reach out to the corresponding shipping carrier for any questions or concerns as they will be able to better assist you. 

• Can I add to an existing order?

Unfortunately our system does not allow us to add to existing orders. If your order has not been boxed and shipped out, we will certainly combine multiple orders. However, for both your convenience as well as ours, please double check your order thoroughly before finalization. 

As a friendly reminder, our free shipping is for continental U.S. states only. Orders over $119.00 are eligible. Please double check your orders for accuracy before finalization. We will not refund shipping costs if you do not meet this threshold. 

Please avoid choosing "Warehouse Pickup" if you are unable to pickup at our facility. Our facility is located in Kingston, NH. If you are not local, we will cancel your order.