Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at firstname.lastname@example.org.
We offer returns within 30 days of the date you received it. Please make sure you put items back in their original packaging before you send them back to us. The product must be brand new, unused, with tags attached, and accompanied by proof of purchase. All products are subject to inspection once we receive them. Original shipping fees and return shipping fees are not returned and are at the cost of the customer.
The best way to change your order is to contact our support or simply give us a call/send us an email during our business hours. If an order is shipped, we won't be able to make any changes to your order and you would need to place a new order.
Orders are processed in the order we receive them. We typically ship out next business day and delivery times can vary depending on the shipping provider. You can track your order status on a tracking page & also signup for alerts on a courier website.