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Important Notice!
Our Tabor City, NC store will be closed until January 8th.
Orders placed December 20th through January 3rd will be shipped out starting January 4th. Thank you!

Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at info@nicksseasonaldecor.com.

Payments

We accept VISA, MasterCard, American Express, Discover and Paypal. Please note that the available payment methods may change depending on your region. We do not accept cash on delivery.

Returns

🚨 Important Notice

All sales made during Black Friday weekend (November 27-30) are FINAL SALE. 

Starting December 1st, 2025 all sales will be final for the holiday season. Thank you! 

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We accept returns of unused products for a refund within 14 days of purchase.

Please ship items you would like returned out to: 

Nick's Seasonal Décor

904 E 5th Street

Tabor City, NC. 28463


You will be refunded for the amount paid excluding shipping charges. You will be responsible for the shipping return fee.

Please include a copy of the receipt. All refunds will be returned to the original form of payment. If a product is damaged, please reach out to info@nicksseasonaldecor.com with photos of damaged items. 

We do not accept exchanges.  Items must be sent for return and a new order must be placed. 

Once we receive your item, a refund is initiated immediately. All major credit card providers generally take 5-7 business days to process your refund before it appears in your bank account.

The best way to change your order is to contact our support or simply give us a call/send us an email during our business hours. If an order is shipped, we won't be able to make any changes to your order and you would need to place a new order.

Shipping

Orders are processed in the order we receive them. We typically ship out next business day and delivery times can vary depending on the shipping provider. You can track your order status on a tracking page & also signup for alerts on a courier website.

Carrier tracking would provide you with up-to-date information about your package. If it gets stuck or never gets delivered to you, please contact our support and we can assist you with the next steps.
Chances of receiving defective item is very rare but it could happen. Please take pictures of a product which shows defect clearly & contact our support to check if it's eligible for replacement.
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